Hi, I'm Chris
I’m Chris, a product designer in London. I’ve spent about nine years trying to make complicated things feel simple. Some days it even works. Right now I’m at Goldman Sachs, helping make saving with Marcus easier for more people.
Experience
Goldman Sachs
Product Designer
Jun 2026 – Present
Selected work
Humara back office
Redesigning the internal tool where every client’s agent is configured
Half a day → minutes for a config change, roughly
Humara AI sales agent
Designing the agent from MVP onwards, after 15gifts pivoted to AI
+58.1% opening message rate from pre-set answers
Guided Selling Engine
Maintaining and improving the multi-brand design system behind it
~90% of users on mobile
Paws re-platforming
Redesigning the basket, My Account and Pet Profile for a subscription pet service
27% → 40% growth in the subscription base, from making it easier to set up and add to subscriptions
